I had heard a lot about PA, most of it negative. To refresh my memory about specific complaints, I went to Google Search. I searched for "scam Publish America". Oh my, what a lot of complaints there seem to be!
With such titles as:
Condensed: Here are The Reasons We Don't Recommend PublishAmerica ...
Publish America Scam or Not? To Trust or Not To Trust? « Speak ...
The PublishAmerica Scam - A Writer's Life
Hmm...there were many, many such links. But to be fair, I had put the word "scam" in my search. Maybe I should just search for "Publish America legitimate?"
I did, and again many people had adverse opinions--but hold on a sec, here's a lady who answered in the affirmative, and I quote:
PublishAmerica: Legitimate, or a hoax? - Yahoo! Answers
"I must say I'm sum what biased when it comes to this subject. I'm a writer and author and can tell you from experience Publish America is a legitimate Publisher. I did extensive research on the subject before submitting my novellas, "Behind the Red Door" and "Thorns of an Innocent Soul." And, I haven't quit my day job but I've paid several utility bills with my earnings."
I think I would have taken her more seriously if she hadn't spelled "somewhat" as "sum what". Especially after warning authors that they should proofread their books a thousand times.
Another fellow over at:
http://absolutewrite.com/forums/showthread.php?t=178658
also defends Publish America. He says, in part:
PublishAmerica is not a scam
Publish America has a particular business model that does not include providing for the most expensive part of selling something, marketing. This does not make them a scam. I published with them 5 and 1/2 years ago and I've just sent them another book which they've accepted. They made a few minor errors in the text even after I corrected it but this hardly makes them a scam. I'm reading Carver and there are typos there as well. I didn't sell any books but how is that their fault?